Clinical fucking depression :D

So genshin impact- I've spent the whole week trying to play it on my phone but shit doesnt work. Game keeps stopping at the loading screen. Then I found out that it doesnt support my device, samsung a20s (which is good device). I've everything, clearing cache, forcing stopping, Taptap apk download, clearing storage etc etc. I was about to give up but then i saw people playing genshin with smoothass gameplay with device like samsung a21 and a20. Now if any genshin users know how to get working in samsung a20s, the graphics doesnt have to be the highest quality, plz let me know or if the company will ever support all devices（/TДT)/