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So sorry that happened to you, dear. You’re gonna have to email them a couple of times in order for them to get your message. It also might take a while since so many people who also had a similar issue and if you rated all your manga then it will most likely come back!
I've seen ppl talk about this whole only rated stuff will be back, but what about the want to read list? Like rating only possible for the now reading and already read lists.. i gave up and started re-adding stuff on my own and still don't remember many ones so are they not recovering the want to read at all or just not yet? I'm sorry if people asked this before it's just i only saw ppl asking about the read and reading ones ╥﹏╥

my read list was slowly coming back but now its not anymore, I had around 900 read, this is so sad