Why are the ratings low? Is it good?

I think pacing is the problem. There was a lot of plot but the unpacking of the plot is done in superspeed, so it came out a little dry & anticlimactic at times. Cherla Diel, could've been incorporated to complicate the romance plot a little bit more (i.e. insecurity, slander, misunderstanding, seduction, mind control, amnesia or wtv), but no.. she was ended just like that. No impact whatsoever. Disappointing.