slapping maids in the villainess genre

so i have seen people on reddit and stuff say stuff like how they dislike when the villainess mc slaps a maid and that it comes off as very elitist. but then isn't it usually for a valid reason that they do that? like the maids were shunning the girl by being absolute assholes. is the mc supposed to patch it up by simply talking with them with no further consequences? regardless of if someone is in a higher power, i feel like as a human being if you're gonna be a bitch towards someone who never even caused YOU any harm, you deserve some degree of consequence, which well, talking isn't gonna cut it. what do you guys think of it?