She's pretty! It was stated a few times actually. If the prettiest female characters are the princess and Peridot, with Ibrlin being very beautiful (not as much as the other two though, the MC very rarely comments on her appearance) and most of the other female characters going from average to "ugly", Latte is probably closer to Ibelin (though the latter may have more "charm"). The people who called her a broom are usually the antagonists (so, as an insult), or the male leads. But it has more to do with her hair than her face game itself.
Anyways, while reading this I feel like Latte was presented as pretty, or at least above average, even without her "glow up" scenes (in which it was said that she was extremely beautiful, like in the 1st night of Eirene).
Came back mostly for latte. I really wanna see latte's realistic version. I mean, isn't she beautiful? I don't see why some characters here thinks she's either plain, ugly or a broom.