IMPORTANT: WHEN TO CONTACT SUPPORT
- PLEASE WAIT. Do not email the devs yet. The system needs to make several runs to load everyone's data correctly. Most of the current issues should fix themselves after the full restoration process is done. Give it at least 2 weeks from now.
If after everything finishes and youre still seeing clear errors in your marked mangas, report them to [email protected]
If possible, keep a small log of your observations and what you did, such as:
⠀⠀⠀*whether you re-added, edited, or deleted mangas during restoration
⠀⠀⠀*any repeated issues (random logouts, missing notifs, errors, etc.)
⠀⠀⠀*the other specific errors you noticed
Simply put, keep a log of WHAT YOU DID/OBSERVED and WHEN (use GMT or if in your local time, specify your timezone). The more specific your report is, the easier it is for the devs to trace what went wrong. It helps them replicate your actions so they can actually find and fix the problem
Here's an example log:
2026-01-26 9PM: I noticed my list went missing
2026-01-28 2AM: my list is restoring up to 67
2026-01-28 9PM: I added 10 mangas to my Already Read
2026-01-30 6PM: my restored mangas is stuck at 67
2026-01-31 10AM: my list count is increasing again it restored up to 83
2026-01-31 7PM: I added 3 mangas to my Want to Read
Read the FAQs here: https://www.mangago.me/home/mangatopic/21080691/
Follow this post for updates: https://www.mangago.me/home/mangatopic/21092806/
