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IMPORTANT: WHEN TO CONTACT SUPPORT

Suujin January 31, 2026 10:33 am

IMPORTANT: WHEN TO CONTACT SUPPORT
- PLEASE WAIT. Do not email the devs yet. The system needs to make several runs to load everyone's data correctly. Most of the current issues should fix themselves after the full restoration process is done. Give it at least 2 weeks from now.

If after everything finishes and youre still seeing clear errors in your marked mangas, report them to [email protected]

If possible, keep a small log of your observations and what you did, such as:
⠀⠀⠀*whether you re-added, edited, or deleted mangas during restoration
⠀⠀⠀*any repeated issues (random logouts, missing notifs, errors, etc.)
⠀⠀⠀*the other specific errors you noticed
Simply put, keep a log of WHAT YOU DID/OBSERVED and WHEN (use GMT or if in your local time, specify your timezone). The more specific your report is, the easier it is for the devs to trace what went wrong. It helps them replicate your actions so they can actually find and fix the problem

Here's an example log:
2026-01-26 9PM: I noticed my list went missing
2026-01-28 2AM: my list is restoring up to 67
2026-01-28 9PM: I added 10 mangas to my Already Read
2026-01-30 6PM: my restored mangas is stuck at 67
2026-01-31 10AM: my list count is increasing again it restored up to 83
2026-01-31 7PM: I added 3 mangas to my Want to Read




Read the FAQs here: https://www.mangago.me/home/mangatopic/21080691/
Follow this post for updates: https://www.mangago.me/home/mangatopic/21092806/

Responses
    Xander January 31, 2026 9:43 am

    ::: grabs link to copy and paste to people's posts :: ty suujin

    Fujoshi for Fluff only January 31, 2026 9:47 am

    Tyy so much! I was wanting to add a story here but I'll wait 15-16 days more. (๑•ㅂ•)و✧

    liliulyuee January 31, 2026 9:58 am

    thank you for the continued updates

    SharkVice January 31, 2026 3:06 pm

    Thanks suujin

    Tsukki February 1, 2026 11:07 am

    Thank you suujin

    Leanleon February 2, 2026 8:44 am

    Thank you suujinn *~*

    Azal February 2, 2026 9:06 am

    Thanks for the signal boosts for all these things, I hadn't even noticed my lists were gone till a few days ago when all my series just seemed to all stop giving notifications.

    Seems I've stalled out at barely 1/3 of my series/lists, and seems the webdev has disabled adding of new items to the lists for now. Still prudent to wait a week or two before thinking something is amiss?

    I'd hate to lose everything, I've been on mangago for.... forever it feels like lmao, so I'm still a bit anxious as I wait for the recovery.

    Anyway, I'm rambling... cheers!

    DarKDevil February 8, 2026 11:40 pm

    ╥﹏╥ i don't understand what is happening I got my want to read like half back but not already read so i checked and it looks like all of them are my already read what is happening do I have to mark them as all already read again??? I did for a few but I am not sure what is happening or if I am messing things up more somehow

    Toma February 10, 2026 1:45 pm

    Do you have any updates on when we'll get our tbr back? Devs said that only tagged ones will e back, so we're the tbr list supposed to be tagged as well? Are we fucked?

    Xander February 11, 2026 4:39 am
    Do you have any updates on when we'll get our tbr back? Devs said that only tagged ones will e back, so we're the tbr list supposed to be tagged as well? Are we fucked? Toma

    welcome to dealing with computer hardware and software. be lucky we're getting anything back at all :) we only know that they were on the second pass as of thursday last week. if people would stop messing with their lists like they were told to. maybe the devs would be able to get their work done faster. as per the bot email you'll receive if you email them. it will tell you right now you'll only get tagged and marked ones back. and it's unknow if unmarked and untagged ones will come back at all. IF an unmarked or untagged ones slips through be thankful and lucky you

    sr2 February 12, 2026 4:50 am
    welcome to dealing with computer hardware and software. be lucky we're getting anything back at all :) we only know that they were on the second pass as of thursday last week. if people would stop messing with ... Xander

    Sorry but what does marked mean? Is that the label for want to read/read/reading?

    Xander February 12, 2026 7:18 am
    Sorry but what does marked mean? Is that the label for want to read/read/reading? sr2

    you marked it "Want to read, reading, read" without putting it on your lists first it's that row of 3 tags by the rating stars

    sr2 February 13, 2026 2:29 am
    you marked it "Want to read, reading, read" without putting it on your lists first it's that row of 3 tags by the rating stars Xander

    Oh then thats so weird coz i had so many marked but still nothing :/

    Tsukki February 19, 2026 5:04 pm

    Is the list back now for everyone?

    Azal February 20, 2026 3:14 am
    Is the list back now for everyone? Tsukki

    Not me. Missing several hundred series still...

    I'd just given up and started adding things back, honestly. It's that or wallowing in self-pity and I already booked that for next Tuesday so...

    Best of luck to you! <3